Return Policy

Eligibility (within 15 days of delivery)
  • Change of mind / Not up to expectations: item must be unused & in re-sellable condition with original box & accessories.
  • Wrong / missing item or parts: as shown in your unboxing video.
Mandatory
  • Unboxing video from the moment you open the parcel (without it, damage/DOA claims cannot be accepted).
How to start
  • Open the Return/Replacement Form and submit your details; our team will contact you for videos.
  • Or message WhatsApp Care (0300-1170484) with Order ID + unboxing/issue videos.
Costs & Deductions
  • Courier: one-side Rs 300 (customer); other side on us.
  • COD refunds: courier withholds 4% (2% Income Tax + 2% Sales Tax) for the government — this is non-refundable.
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