Replacement Policy

Eligibility (within 15 days of delivery)
  • Manufacturing defect / Dead on Arrival: visible in your unboxing video.
  • Wrong item/color/model: as shown in your unboxing video.
Process
  • Start via the Return/Replacement Form or WhatsApp Care with your Order ID + videos.
  • We arrange pickup & swap: you pay one-side Rs 300; we cover the other side.
  • Hand over the original item (box & accessories) at pickup; replacement arrives in the swap.
  • Evaluation rule: If our team rejects due to misuse, missing parts, or no valid unboxing video, no replacement is issued; item is returned (standard courier charges apply).
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